1. Policy

Chandra Groups understand that your privacy is important to you and it is equally important to us. We may process your personal data in the capacity of data controllers. We are committed to respecting your privacy and protecting your personal data, which is any information that is capable of identifying you as an individual person. This privacy policy describes, the information about you that we collect through this website or other means, how that information is used, maintained, shared, protected and how you can update it. It also applies to personal data received from the European Economic Area (“EEA”) in electronic or paper format. We shall process your personal data in accordance with this Privacy Policy, unless such processing conflicts with the requirements of applicable law, in which case, applicable law shall prevail. By submitting your personal data to Chandra Groups, you acknowledge that:

• You have read and understood this privacy policy and agree to the use of your personal data as set out here. Your personal data may be transferred and processed by business units, processes and systems in respective countries in which Chandra Groups,conducts its business and has dealings or other business relationships with third parties, for the purposes and in the manner specified in this policy.
• You are not obligated to provide any requested information to us but failing to do so may result in not being able to cater to your requirement.
• All of your information provided to chandra Group,is true and correct to the best of your knowledge and belief. You are responsible for providing accurate information to Chandra Group. In case of inaccurate information, references provided by you, appropriate actions might be taken or you might be ineligible for availing Chandra Groups products and services.

1.1 Personal Data We Collect

When you use this website or any other medium for contacting us for product or service related query or for your offerings or to apply for any job openings, your personal data is collected by us. The types of personal data that is collected from you includes your name, company name, email ID, mobile number, address, and information about your device etc. If you apply for a job or opportunity as per your skills through this website or other means, you will be asked to submit your resume. We will use this information to consider you for the job opening that you specify. We may also use this information to contact you regarding other opportunities, as per your skills. We may also collect personal data about you from third parties, such as professional recruiting firms, your references, prior employers, Chnadra Group employees with whom you have interviewed and employment background check providers, to the extent this is permitted by applicable law. We may also ask you for personal data in connection with other interactions you have with this website, including when you answer a survey or report a problem with this website or services offered on this website. We may use a third-party service provider to assist us with some features of our website. Our service provider will receive your information on our behalf and will not be permitted to use it for any other purpose. Special category data is a subset of personal data and includes ethnicity, health, trade union membership, philosophical beliefs, sexual orientation, as well as other categories as prescribed by EU General Data Protection Regulation or other applicable law. Chandra Group does not seek to obtain and will not collect such data about a candidate unless permitted to do so by applicable laws.

1.2 How We Use Your Personal Data

We collect and use your personal data for legitimate, human resources, business management or commercial interests. This may include the following purposes:

• To respond to your requests
• To provide services to you including customer services issues
• To send communications to you about our or our affiliates’ current services, new products and services or promotions that we are developing, and offerings that may be available for you
• Alerts for new features or enhancements to our products and services
• To communicate about job or career opportunities which you have inquired
• Identifying and evaluating candidates for potential employment, as well as for future roles that may become available
• To ensure that our website and our services function in an effective manner for you
• Marketing and events: We use personal data to deliver marketing and event communications to you across various platforms, such as email, telephone, text messaging, direct mail, online, etc. If we send you a marketing email, it will include instructions on how to opt out of receiving these emails in the future. Please remember that even if you opt out of receiving marketing emails, we may still send you important service information related to your accounts and subscriptions.
• Legal obligations: We may be required to use and retain personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime, loss prevention or fraud. We may also use personal data to meet our internal and external audit requirements, information security purposes, and as we otherwise believe to be necessary or appropriate.

We endeavour to collect only such information that is reasonably necessary to perform services for you or to respond to your inquiries. You are responsible for ensuring that the information you provide is accurate, complete and current; we will take reasonable steps to ensure that the information we collect, and use is relevant to its intended use.

1.3 When We Share Personal Data

We share or disclose personal data when necessary to provide services or conduct our business operations.

• Within Chandra Groups: Our businesses around the world are supported by Chandra Group representatives, and personal data will be made available to concerned departments if necessary for the provision of services, account administration, sales and marketing, customer and technical support, and business and product development, for instance. All of our employees and contractors are required to follow our data protection policy and security policies when handling personal data.
• Our business partners: We occasionally collaborate with other organizations to deliver co-branded Services, provide content, or to host events, conferences, and seminars. As part of these arrangements, you may be a customer of both Chandra Group and our partners; we may collect and share information about you. We will handle personal data in accordance with the privacy policy.
• Our third-party service providers: We collaborate with and are supported by service providers around the world. Personal data will be made available to these parties only when necessary to fulfil the services they provide to us, for example travel and accommodation, software, system, and platform support; direct marketing services; cloud hosting services; advertising; order fulfilment and delivery. Our third-party service providers are not permitted to share or use personal data we make available to them for any other purpose than to provide services to us.
• Third parties for legal reasons: We will share personal data when we believe it is required, such as:
  • To comply with legal obligations and respond to requests from government agencies, including law enforcement and other public authorities, which may include such authorities outside your country of residence.
  • In the event of a merger, sale, restructure, acquisition, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings.)

1.4 Where We Store and Process Personal Data

Chandra Group is a global organization, and your personal data may be stored and processed globally. We take steps to ensure that the information we collect is processed according to this privacy policy and the requirements of applicable law wherever the data is located. Chandra Group has networks, databases, servers, systems, physical storage, and help desks located throughout our offices around the world. We collaborate with third parties such as cloud hosting services, suppliers, and technology support located around the world to serve the needs of our business, workforce, and customers. We take appropriate steps to ensure that personal data is processed, secured, and transferred according to applicable law thus protecting the confidentiality, availability, and integrity of your personal data.

1.5 How We Secure Personal Data

We take data security seriously, and we use appropriate technologies and procedures to protect personal data. Our information security policies and procedures are closely aligned with widely accepted international standards and are reviewed regularly and updated as necessary to meet our business needs, changes in technology, and regulatory requirements. For example:

• Policies and procedures: Chandra Group employs reasonable technological, physical and operational security procedures intended to protect your personal data from loss, misuse, alteration, or unintentional destruction. Our security measures are periodically reviewed and updated in an effort to provide appropriate security for all the data collected about you through this website or other means.
• We place appropriate restrictions on access to personal data
• We implement appropriate measures and controls, including monitoring and physical measures, to store and transfer data securely
• We conduct privacy, information security, and other applicable trainings on a regular basis for our employees and contractors who have access to personal data and other sensitive data
• We require our third-party vendors and providers to protect any personal data with which they are entrusted in accordance with our security policies and procedures.

1.6 How Long We Keep Your Personal Data

We retain the personal data for so long as is reasonably required for legal or business purposes. In determining data retention periods, Chandra Group takes into consideration local laws, contractual obligations, and the expectations and requirements of our customers. When we no longer need personal information, we securely delete or destroy it.

1.7 Your choice to unsubscribe or opt-out

If you wish to unsubscribe from this website or from any other services(for e.g. surveys, promotional notifications etc.) at any time, you can send us an email at [email protected]